With our team of e-Commerce experts, GEC supports you to grow your business across the Globe.
With growth on your mind, you want to get the best and you want this today. Commercial ambitions have to be put into reality by understanding the challenges, identifying the needs and building a highway to the future. At GEC we have worked at retailers and have the experience you might be looking for
When you are planning to open new regions for your e-Commerce business you need to set up local VAT, Tax, currency exchange and domestic delivery. What are the models, the players and how do we get there, fast?
Your volumes are growing and you are in need for strong partners in fulfillment, last mile delivery and call centers. Are your partners as savvy in e-Commerce as you are? Which partners can help to build a scalable technical and operational platform?
Opening new countries, having the right check out- including global and local payment solutions. Dealing with EU and Non-EU distribution, Tax, VAT, Duties, Merchant of Record, Tax compliancy, specific Terms & Conditions, we have all the knowledge and experience you need.
Connecting Retail, interfacing with Market Places, Direct to Consumer and wholesale platforms. Building inventory transparency across all channels working with: Buy Online Pick Up in Store, Return to Store,
Ship from Store, AOS, Loyalty, Omni Payments. We can design and build this.
In need for bulk storage, Pick Pack solutions, consumer returns, 'Drop Ship', wholesales fulfillment, container receiving, quality checking, PO management, inventory counts, Bonded warehousing, customs, FBA as Amazon Seller. Based upon your profile, we will connect you with the best partner.
Defining a distribution strategy connecting Local Hero networks and within Last Mile Delivery services like: Same Day, Next Day, Bike Couriers, Local Hubs, PuDo Networks, Returns Management, Line-hauls, Track & Trace, Lost Parcels, Carrier Claims, WISMO, Refunds. We have done it all before.
Having access to the right native language set ups. Understanding Level 1, level 2 support, Average Handling Time, CSAT, NPS, Case management, mail, phone, and building new services on Chatbot, with Artificial Intelligence, Human Chat, Social Media, Loyalty, Upsell.
We design and deliver.
Managing your business through clear Key Performance Indicators, Service Level Agreements, get productivity insights, product- assortment performance, bench marking countries & regions, partner performance. We build this within your data governance framework.
We are working across the Globe for our international clients and partners in Europe, UK and USA.
We have offices in Spain and Dublin. And have remote teams in your timezones.
Advisory, Business Development, Solutions designing, sourcing the right technologies and partners. Working with highly experienced resources for projects & integration to deliver your growth ambition.
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