Audit of in-house Distribution center. Advice on future strategy. Sourcing outsource partner for retail fulfillment. Development of business model for outsourcing.
Scoping regions, sourcing & contracting of Merchant of Record partner. Implementation of IT project connecting the e-Commerce application to the MOR portal.
Scoping services to outsource the in-house call center. Contracting a new partner. Building a full program to migrate, stabilize and optimize. Setting up governance to build Best in Class services.
Setting up RFI, RFP. This included change of the overall supply chain model and relocation of the warehouse.
To build a platform for future expansion, GEC advised to invest in a dedicated OMS to reside next to an ERP. Guided the implementation and built service design for Marketplaces such as Amazon and Bol.com
Connecting relevant data sources to deliver dashboards with Business Intel on ROI per country, product group, promotions and show KPI per process; marketing, sales, fulfillment, distribution and payments.
Advising on a Digital Strategy in a company that is set up for retail.
Redesigning the overall IT architecture to make it fit for e-Commerce and marketplaces
Identifying the needs for new partners with a strong background in Digital Transformation allowing the client to speed up in transforming the overall company
Integration of traditional retail platforms with the new e-Commerce channels
Building the basics to allow the company to get key data in on short notice and more detailed business intelligence over the roll out of the overall Digital Transformation program